Take your digital transformation to the next level


Digital business



Strategy & Marketing


Products & services
New markets
Service economy
Two-sided models
Revenue sharing
Collaborative models



Data capture


Strategy/Business model
Open Data
Acquisition
Big Data/Smart Data
Data Science
Predictive models



Profitable innovation


Open/Lean innovation
Crowd
ROI
Smart ecosystem
Ecosystems & partners
Learning Expeditions

Digital customer experience



Retail & Customer Relations


Omni-channel
In-store
Marketplace
Customer-centric processes
Community management
Customer experience platform



Design & Performance


Service design
Experience map
Brand content/Engagement
Customer tracking
A/B testing
Digital Analytics



Acquisition & Loyalty


Segmentation & Personas
Real-Time Bidding
Marketing Automation
Upselling
Data Management Platforms
eMerchandising

Digital Enterprise



Organisational agility


Digital trajectory
Process digitisation
Lean Management
KPIs/Digital dashboarding
Change Management
New organisational models



Smart infrastructure


IT & Telecoms performance
Security
Smart Grids
IoT
Industrialisation of services
Open API/Cloud ecosystems



Employee efficiency


Workplace performance
Ubiquity
Collaborative platforms
COPE
Competency framework
Training

Helping you turn ideas into reality

Digital strategy consulting
Our multi-talented consultants are devoted to innovation and operational excellence. They'll work with you to identify and target new strategic opportunities. We’ll examine and unpick the digital changes affecting your business model, distribution channels and day-to-day operations.
Service design
It's our job to get people feeling passionate about your brand. We'll also secure buy-in for your services and boost your digital performance. We have an eclectic mix of backgrounds, each with expertise in a specific aspect of the customer and user experience (artistic directors, UX designers & ergonomists, graphic designers & copywriters, front-end developers and design leads).
Technology engineering and consulting
Need help? We'll give you the cutting-edge, unbiased advice you need to make informed technology, architecture and engineering decisions for your services and solutions. Our consultants, experts, architects and project managers have extensive experience and will bring their expertise and insights to the table.
Software development
Based on industrial principles, our Digital Factory experts use agile methods to address your challenges, designing and deploying turnkey solutions that directly target your operational needs. We are able to work on interactive systems, multimedia service platforms and business-critical information system applications.

Delivering excellence to clients across multiple sectors

Since 2001, we've been helping businesses from five key sectors to make their digital transition a success. Today, we’re building on these long-standing relationships and developing unique insights into our customers’ needs, thereby enriching our value proposition.
Telecoms & Media

Energy & Utilities

Banking & insurance

Transport & Automotive

Services & Retail

Our Portfolio